Consultation does not abdicate decision making QUOTE with _opt

Consultation Does Not Abdicate Decision Making


In an environment where everyone has an opinion, both online and off, organisations that get the balance right between consultation and making the tough decisions, actually inspire confidence and ultimately, have a competitive advantage.

And yet, it’s not always easy.

Healthy teams respectfully offer viewpoints as it relates to process, procedure, policy, product, program or even positioning, without making it ‘personal’, damaging workplace culture or eroding their professionalism.

They also recognise through the importance of self-reflection and are accountable if they miss the mark and slip into attacking a person, rather than a problem.

This type of behaviour raises its’ head most often, when the decision made by a leader or designated authority, is not something you want or would personally do.

Leadership requires leaders to make the tough calls. Trust in the role. Trust in the person and the portfolio of responsibility they have.

Leaders aren’t parents, and yet they are seen as people in authority. At times, team member hang-ups from childhood cloud judgement, rejection raises its head, social justice tries to find a hook to hang its’ hat on and come hell or high water, a small minority may object to the decisions made by the leader.

Dr Michael Carr-Gregg, Adolescent Psychologist, in his book “Princess Bitchface Syndrome, available on Audible, shares the importance of adults having a healthy mindset of positive expectation before engaging in challenging situations. Believing the best and anticipating a warm response from the other person, psychologically puts you into a more positive mindset where you won’t be primed for offence and are less likely to be reactive yourself. And, you know, it’s not so different in adult to adult encounters either.

Next time you’ve been asked to consult on a matter, or offer feedback, check yourself.

Are you getting caught up in the emotion and being dishonouring or disrespectful, perhaps even lacking in civility or are you role-modelling what it means to contribute from a place of boldness and humility?

Embrace boldness and humility and with wisdom, process the results of feedback and present a united front to your client base.

Trust is a two-way street.




How to Use Canva to Create Graphics that Position Your Brand & Communicate Your Message as a Leader in Your Field _ Host Tarran Deane Professional Speaker, Leading Change Consultant & Author

[Video] How to Use Canva to Position Your Brand and Communicate Your Leadership Message with Tarran Deane

[Video TeleClass] Leading Change, Influencing Others, Positioning Your Brand or Creating a Movement is Enhanced When Your Leadership Embraces Different Modalities to Get Your Message Across.

Working for one of Australia’s key banks many years ago, I had the privilege of communicating a change message across 17 branches and witnessed at the time how the same message can be heard, understood and implemented by the majority of people, but still miss the mark with others. I learnt here, the different learning styles people have and how that impacts their ability to process information and implement actions.

That’s a large reason behind why I love using Canva as a regular part of my delivery methods.

The other reason, I just love the interface and ease with which we get stuff done. No convoluted, time-consuming outsourcing for simple tasks. We just do it inHouse. Oh, and for the big stuff, I still definitely go to the experts, like my friend Russell Pearson at Crimson Fox Studios in Melbourne. One clever branding guy!.

With my executive coaching, leading entrepreneur and speaker clients reaching out to ask me how I do what I do, I recently hosted this Teleclass on “How to Use Canva to Position Your Brand and Communicate Your Leadership Message”


You Can Watch It Here: 


^Click on Video Above to Play


[Video] Duration: 59 Minutes | Open Your Computer and Play Along or Watch on Your Phone and then Click the ‘Send or Save to My Phone Screen’ to Come Back and Watch Later. 

Want to Watch Faster?

You Can CLICK on the Youtube COG Settings Wheel on the bottom right of the video, and Select a Faster Viewing Speed if You’re Short on Time and Big on Focus.

Summary of What We Cover: 

  • Once You Login Create Your Design
  • Your Creations on the Front Home Page and How to Name Them
  • Setting Up Album Folders & Uploading your Own Photos
  • How to Use Chrome Plugin ‘Eye Dropper / Color Picker’
  • How to Use and Modify Canva Templates
  • How to Create a Style Guide for Your team
  • Case Study – Tarran’s Youtube thumbnails
  • Check out Tarran’s “Signature 7 Leadership Framework” for planning out your work week. (Infographic can be downloaded at
  • Share this MEDIA with your friends and let’s help more leaders lead


This has been another #TarranTeleclass 




A. Authentic – An Extract from The Alphabet Principle: Your A-Z Guide to Being a Compelling Leader by Tarran Deane

A. Authentic Leadership


adj. AUTHENTIC: not false or copied; genuine; real; reliable; trustworthy; having the origin supported by unquestionable evidence; entitled to acceptance or belief because of agreement with known facts or experience; authenticated; verified.1


When we speak the seed of value over the lives we are entrusted with, a root of quiet confidence begins its journey of conviction into the battlefield of the mind. The seed is watered, valiantly breaking new ground in the face of discouragement and word storms. The leader emerges to stand not in the shadows cast by others, but rather to turn her own face to the sun, certain of her place in the world.

– Tarran Deane


Just Who Are You?

The rise of social media has led to a shifting of real and perceived authenticity. People post with certain filters. They’re now able to tag the topic and context of their post in their personal profiles. As workplaces are increasingly disrupted by automation and shifting goal posts, the leader who has a clear sense of his or her identity and is able to articulate it with word and deed.


As a compelling leader, you can inspire your team, tribe or community by providing opportunities to others to:

  • understand individual strengths and inspire personal accountability
  • promote unity and share the vision
  • require peak performance and set clear expectations
  • rejoice in the outcomes
  • honour the role of family in the life of the team.


Oh, Have You Got Your Copy of Tarran’s Book “The Alphabet Principle: Your A-Z Guide to Being a Compelling Leader” Yet? Click Here to Order a Copy for You and a Colleague!


Strip Back the Layers

It takes significant courage to lead from a clearly-stated values position in mainstream organisations. Those who do set themselves apart from the competition are fine with knowing they risk polarising some folks at work and in their target market.

So, get your brave on. Step into a higher level of personal satisfaction. Encourage your people to identify their values and take responsibility to genuinely declare the company principles or values as ‘this is how we do things around here’. is possible to be a compelling leader who has a clear vision whether you wear a pair of jeans or a pin-striped suit. It is less about what you wear and more about the vision you sow and the difference you’ll make.

Is it possible to be a compelling authentic leader who has a clear vision whether you wear a pair of jeans or a pin-striped suit? It is less about what you wear and more about the vision you sow and the difference you’ll make. Like walking your talk.


This takes time. I’ve read excerpts from The Four-Hour Workweek by Tim Ferriss2 and thought at the time that every workplace has its own context. There’s no way I could have cut down my executive hours working in Human Services.

Authentic Leadership doesn’t demand you throw in the towel and join a start-up or ridicule policies and procedures that are their for your protection and quality outcomes for the business.  If you try to fake who you are or your preferred work style, then you may well live on coupons and go around the mountain a few more times before you realise that:

  • work is a noble pursuit and you don’t have to leave your job to be entrepreneurial
  • you may not have to leave your own business and ‘get a real job’ either
  • to serve in the shadows can be more rewarding and influential than being in the spotlight
  • relationships matter – it is important to be kind to one another, set clear boundaries and expect more of each other and yourself.


Wouldn’t life be easier if everyone on your team kindly respected each other’s differences and yet came together under ONE Vision? Let’s help you to help them be the best version of themselves. Buy Tarran’s book “The Alphabet Principle: Your A-Z Guide to Being a Compelling Leader” here and we’ll send it right to you!


What’s the Alternative?

Often we need someone close to us or with an objective viewpoint who can challenge us if it looks like we’re ‘faking it’ or self-sabotaging. Blind spots, unconscious bias, lack of personal accountability and a readiness to blame are incredibly short-sighted and could exacerbate tensions with family and work colleagues.

If we’re afraid to pull back the layers and shy away from encouraging our people to do the same, then we may begin to see an increase in:

  • workplace conflicts
  • disengaged personnel
  • individual burnouts and mental health issues
  • loss of credibility and influence
  • loss of intellectual property
  • union involvement
  • lack of succession planning
  • loss of top talent.



Trust through Transparency and Track Record

The case is strong. You’re most compelling as a leader when you’re comfortable in your own skin and committed to learning, giving your best, bringing others on the journey with you, honouring commitments and keeping the lines of communication open.

Your life experience within your community, current industry or volunteer service will continue to shape you. Spend time to reflect on your achievements and celebrate the person you have become. Encourage yourself and be mindful that the person you become in pursuit of a goal is often as important as the goal itself.

Your team will be watching. Sometimes, it will seem like the whole world is watching how you move and respond to changes and confrontations. A lousy attitude hurts your health and limits your opportunities.




If you want to go far and go together, then navigate the tension of likeability while embracing the principle of ‘It’s none of my business what other people think of me’. Your language expresses a confidence of personal conviction and teachability, leading from a position of boldness and humility.


Vision – What Are You Aiming For?

Our values become clearer when we’ve come face to face with what we don’t want. Over time, were confronted with the opportunity to become better or bitter. Compelling leaders choose to become better, to develop a thirst for finding the good in other people, to pursue a cause greater than themselves and to delight in the simple things. See chapter V. – Vision.


Buy Your Copy of Tarran’s Book “The Alphabet Principle: Your A-Z Guide to Being a Compelling Leader” & We’ll Send it Right to You!


Serving One Another – Become Better at It

If I am ever stuck or become increasingly tired and forget who I am and what I’m meant to be doing, then I am too busy in my ‘doing’.

Personally, I get on my knees and read the Good Book. I spend a bit of time reading my favourite passages of the Bible, listening to worship music and recharging my soul and gaining a fresh perspective on the challenges at hand.


Your Authenticity Checklist

Here are a few questions to ask yourself. Oh, and they’re great questions to use when you’re coaching a direct report as well.


  • What makes you happy or sad?
  • What ticks you off or inspires you?
  • How do you like to process information?
  • How do you like to connect with people?
  • Close your eyes and reflect on the company you Are those people encouraging you to be a better person, personally and professionally?
  • Do you understand why you like to work the way you do? Consider undertaking a work-preference style assessment with an accredited facilitator so you can gain a deeper understanding.3
  • Watch the old movie Runaway Bride and ask yourself, How do I really like my eggs? What sort of woman am I? What kind of man am I? What can I do better? Do I use banter in a harmful manner that erodes another person’s confidence?
  • Create a Timeline of Events and update it Record the date and the nature of your feelings about various key events in your life and the lessons learned.




You can no longer justify yourself by saying, ‘It’s just the way I am!’ or ‘This happened to me when I was younger.’

If you are self-righteous, rude, have a problem dealing with anger and avoid taking responsibility for yourself, then your time is up. You’ve been outed. Get help from your local doctor, healthcare professional or career coach.

Real Leaders understand the impact they have and are wisely responsible AND Authentic.

Be the real version of you on your best day.


That’s Authentic Leadership.



Be the Best Version of You. Buy Your Copy of Tarran’s Book “The Alphabet Principle: Your A-Z Guide to Being a Compelling Leader”. It’s Time for You to Shine and Stand Up for What You Believe In!



  1., Authentic,
  2. The 4-Hour Workweek,
  3. Visit and work with us!





About the Author- Tarran Deane the Alphabet Principle Your A-Z Guide to Being a Compelling Leader for Real Life at Work - Speaker, Keynote COnference Speaker, PCO Speaker, MICE Speaker, Bureau Speaker, Associations SpeakerTarran Deane is the Author of “The Alphabet Principle ~ Your A-Z Guide to Being a Compelling Leader, for Real Life@Work”. With executive and leadership experience, covering more than 41,000 hours, across human services, non profits, workforce planning, associations and peak bodies, along with banking and tourism, Tarran has spoken at conferences and events in Australia, New Zealand, Asia and the United States on strategic and operational elements of Leadership, Communication, Change Management, Diversity, Inclusion and Workforce Engagement.

As a wife, mum & step-mum, Tarran loves the tapestry of family life and recharges by serving others, chilling out and racing her Ducati 800 Monster through the hills of Northern NSW.




If You Want Me to Get Naked at Least Tell Me Your Name! How Customer Service Can be Improved in Business & the Health Care Sector [Media Interview]

If You Want Me to Get Naked at Least Tell Me Your Name! How Customer Service Can be Improved in the Health Care Sector [Media Interview] 6PR & Tarran Deane #Mediastable #corporatecinderella #leadershipspeaker #customerserviceIf You Want Me to Get Naked at Least Tell Me Your Name! A Customer Service Story…

“A trip to a medical centre got a listener fired up about customer service and the protocol to approaching those awkward medical procedures that requires us to get naked,” said 6PR’s Perth Tonight Radio Host Chris Ilsley.

CLICK BELOW TO LISTEN >>> As featured on 6PR Perth Tonight with Chris Ilsley & Tarran Deane, Four Principles of Customer Service
00:00 / 13:28



Customer Service in the Health Care Sector

CEO of Corporate Cinderella Leadership Development Company, Tarran Deane told Chris Ilsley of Perth Radio Station 6PR, the four basic principles of customer service that everyone should follow, with a focus on connection, privacy, dignity and self-leadership

If you want me to get NAKED, please:
1. CALL me by name; please introduce yourself!
2. Be ATTENTIVE – don’t lose the paperwork;
3. RESPOND to your Clients really well. CHECK that everything has gone okay
4. EVALUATE next steps and ways that you can improve your service better.





Tarran Deane Intentional Leadership Speaker, Breakout Speaker, MC, Executive Coach, Change & Trust Consultant #Leadership Tarran Deane Education Training Courses #womensleadershipprograms #inhouseprograms #mediacommentator #MediastableexpertTarran Deane is a Workplace Culture & Change expert, with more than 41,000 hours of leadership across diverse industries including finance, tourism, NGOs, disability and small business. Tarran is the author of “The Alphabet Principle ~ Your A-Z Guide to Being a Compelling Leader”  published April 2017. Her second book “Clique” is due for release June 2018.

Thrown into the media spotlight in 2005 Tarran Deane brilliantly handled multiple hot seat interviews with A Current Affair, Talk Back Radio, national & local print media, over community concerns relating to disability respite within the suburbs & Gold Coast City Council proposed zoning changes. 

Tarran’s a keen Ducati 800 Monster owner and Australian Ambassador for the Smart Rider Safety Program. Tarran regularly keynotes in Australia, Asia & the USA. Tarran is an Associate Fellow of the Australian Institute of Management, National Vice-President of Professional Speakers Australia, Director of Gold Coast based Charity Newlife Care Inc. & Founder of Corporate Cinderella Leadership Development Company

Contact Information:

  • Media Interviews – Call Direct on +61 (0)417 654305
  • Schedule a Call During Business Hours – Click Here



What I Learnt About Leadership & Life From a Special Effects Makeup Class

What I Learnt About Leadership From a Special Effects Makeup Class by Tarran Deane Speaker, Mentor, Executive Coach, Commentator on Life & Leadership. Visit

What I Learnt About Leadership from a Special Effects Makeup Class

Working remotely is part of my professional life. I catch lessons from the most interesting environments and observations.

Recently I had the opportunity to support our daughter during one of her assessments in her Special Effects Makeup Class in Brisbane. Ellie was studying the anthropology of Egyptian Makeup: it’s use and significance in the culture of the day.

I knew I had the capacity to be flexible with my work and support Elle, so we headed off to Brisbane with my laptop, all set for her class and me to work in the Student Lounge until I was needed. I was helping her (and soaking up my time with her, let’s face it!) and still getting traction on my focus areas. It got me thinking as I was surrounded by all these creative Millennials…

Leadership, Makeup Artists and the Makeup of Ancient Egyptians have a lot in common:

  1. Head First:

    We all need to be aware of why we are doing what we are doing AND the company we’re keeping when we set about our tasks. We all have ‘mini-empires’ set up between our ears, with thoughts threatening to rule and have dominion over moods and moments.

    Get your head in the game and be fully present in your role. Serve one another, see through myths (and there were a few of those in the prosthetics class next door) and pursue truth. Oh and just because you think Leadership should look or behave a certain way, think again. I’m always delightfully surprised when stereotypes are challenged.

  2. Be Aware of the Environment:

    Political, Spiritual & Economic: It matters and if it’s not influencing you, it will be influencing members of your team and your client base. Don’t be naive. Research it.

    The ancient Egyptians, male and female, believed the eye makeup they wore gave them healing powers and protected them.The same can be said about other peoples beliefs and their faith. Do a bit of reading on the different faiths; not to judge, but to learn. Be curious and seek to understand. Be prepared to confront your own bias – conscious or unconscious and reflect on what has influenced your opinions to date. Are they consciously yours or a lazy mirror of someone else’s?

  3. Skin in the Game:

    Be invested. Be prepared for people to get to know you. I wasn’t sure what to expect going into the makeup chair, sitting on the high cushioned seat with the bandanna holding my long blonde hair back. My face was being examined. Skin tone, variations, patterns. It’s the same in leadership if you are prepared to be helped and supported you must be willing to take the scrutiny and feedback.People will typically look at your appearance. Your face, your eyes, your mouth. Your gestures, your movements, your hair. Are you attentive, kind, considered?

    Perceptions are being formed in nano seconds like that looping sound track in that retail store right near the food court at the local shopping centre.

  4. Raw Materials:

    Know your tools. Ellie had her range of brushes and palettes, mixing trays, combs, sponges and equipment that put her at ease so she could work through the project at hand. The Ancient Egyptians used a range of local supplies to support their efforts including malachite and galena. While the ingredients formed the khol that lined the eyes, many substances were derived from lead and provided resistance to eye infections cause from local bacteria.Where are you getting your materials from? Are they healthy for you and your team to be working with? Do you have the latest MDSS – Material Data Safety Sheets?

    by @tarrandeane #leadership #speaker

  5. Study to be Your Best:

    You can be better or be mediocre. As I worked on my laptop at the National Academy of Beauty, the students were all in prepping for the practical session by researching and confirming their knowledge of the history of the Egyptian makeup, its’ history and application.In your workplace, make a point of discovering and documenting the history. You can download the Pinterest App, scroll through Snapchat and Instagram threads, but if all you are doing is glancing and NOT studying, your skill set won’t be enhanced.

    Organisational story-telling AND the real facts – warts and all, empower individuals to deal with the real truth and carry out their work with full transparency.

    Decide: Look at the methodology of people you admire. What do you see about their character and capability, their talent and their regard for others by @tarrandeane #leadership #speaker

  6. Practice Your Skills with Different Models:

    No two workplaces or people will be the same. Be gracious, study the individuals, ask questions, build rapport, know what is shaping appearances and behaviours.As an educator of more than 20 years I know how deceptive and risky it can be to find your delivery-style groove, a treat every audience the same way, without taking into account the different learning styles people have.

    Take the images below of me with the black wig on. Some of you absolutely love it; others loathe it. Some see the eye-makeup and totally miss the deeper story or possibly think this is REALLY how I dress up for work.


  7. Review the Results and Leverage Them:

    When Ellie finished my special effects makeup she was content but not satisfied, always ready to improve. I like that in my team – that sense of continuous quality improvement, without being paralysed by perfection. Ellie’s teacher assessed, thought the eyes were brilliant, base blending was good and the photograph was taken with the accompanying black wig a’la Cleopatra-esque.

    I liked what I saw in my daughter, this creative Millennial that is forging her own path.

    The culture of their workplace was abuzz with banter over in one corner, quiet concentration in another. The natural light streaming in from a Brisbane winter 23 floors above ground was calming and gorgeous. This team of young professional makeup artists were given the opportunity to serve, nurture, lead, hone their craft, work with others and be enterprising. It felt good to be amongst them, this cohort. I am excited for them.

    Here’s How I Leveraged the Makeup, the Artistry and the History of the Egyptians and you can too in your workplace
  • Applied various filters directly in the photo gallery. Reality can be harsh, that’s a fact. Stark highshadow is just that – stark!
  • Used various photo editing apps on my iPhone including: Canva, AdobeSpark and RIPL
  • Once back in the office, I turned on the tripod lighting and took a range of stills and video that I can now splice away and insert to my hearts content
  • Created thumbnail templates, website images, quotes, and Social posts.
  • Wrote this Blog
  • And, spent time with my daughter. Now that was priceless.


And Now with a little text on the image courtesy of RIPL Pro by Tarran Deane BLOG What I Learnt About Leadership From a Special Effects Makeup Class by Tarran Deane Speaker, Mentor, Executive Coach, Commentator on Life & Leadership. Visit











So, next time you’re working remotely, take a look around and consider:

  1. Go in Head First
  2. Be Aware of the Environment
  3. Put Some Skin in the Game
  4. Check Out the Raw Materials
  5. Study to Be Your Best
  6. Practice Your Skills With Different Models
  7. Review the Results and Leverage Them

Now, all you have to do is Decide and Execute!




Tarran Deane is the CEO of Corporate Cinderella Leadership Development Company. Wife, Mum and Step Mum to four daughters, Tarran is a regular Commentator on life and leadership.

Consulting across diverse industries and speaking in Australia, Singapore, Malaysia, Auckland, Phoenix and Orlando, Tarran has presented to more than 36,000 audience members and been featured in numerous articles, blogs, podcasts and magazines

From fleeing Victoria Bus Station in London as a 17 year old, at the height of the IRA bomb raids, to walking the runway as a National Finalist in the Face of Australis, to stepping up into key influential roles in Australia’s Not for Profit sector, and now running alongside leaders from diverse industries including finance, engineering, mining, health, ministry, associations, government, private enterprise, retail, hospitality and tourism, this woman is adept at braking under speed, cornering safely and doing what she can to help others live life by design, on purpose and full throttle, so no one gets left behind.

Contact Tarran Direct on +61 417 654305 for

  • Media Enquiries or email
  • Speaking Enquiries or email
  • Mentoring Enquiries or email
  • Consulting Enquiries or email