Consultation does not abdicate decision making QUOTE with www.tarrandeane.com _opt

Consultation Does Not Abdicate Decision Making

 

In an environment where everyone has an opinion, both online and off, organisations that get the balance right between consultation and making the tough decisions, actually inspire confidence and ultimately, have a competitive advantage.

And yet, it’s not always easy.

Healthy teams respectfully offer viewpoints as it relates to process, procedure, policy, product, program or even positioning, without making it ‘personal’, damaging workplace culture or eroding their professionalism.

They also recognise through the importance of self-reflection and are accountable if they miss the mark and slip into attacking a person, rather than a problem.

This type of behaviour raises its’ head most often, when the decision made by a leader or designated authority, is not something you want or would personally do.

Leadership requires leaders to make the tough calls. Trust in the role. Trust in the person and the portfolio of responsibility they have.

Leaders aren’t parents, and yet they are seen as people in authority. At times, team member hang-ups from childhood cloud judgement, rejection raises its head, social justice tries to find a hook to hang its’ hat on and come hell or high water, a small minority may object to the decisions made by the leader.

Dr Michael Carr-Gregg, Adolescent Psychologist, in his book “Princess Bitchface Syndrome, available on Audible, shares the importance of adults having a healthy mindset of positive expectation before engaging in challenging situations. Believing the best and anticipating a warm response from the other person, psychologically puts you into a more positive mindset where you won’t be primed for offence and are less likely to be reactive yourself. And, you know, it’s not so different in adult to adult encounters either.

Next time you’ve been asked to consult on a matter, or offer feedback, check yourself.

Are you getting caught up in the emotion and being dishonouring or disrespectful, perhaps even lacking in civility or are you role-modelling what it means to contribute from a place of boldness and humility?

Embrace boldness and humility and with wisdom, process the results of feedback and present a united front to your client base.

Trust is a two-way street.

 

 

 

Those are Some Mighty Big Long Horns, M’am!

Having just returned from my #USA2018 #LeadershipImmersionRetreat that I hosted, I wanted to share some insights this month on the Dignity of Risk and the benefits of a Pioneer Spirit, after being inspired by the Texas Long Horn Cattle. Man, they had big horns. Seriously.

There are often threats to our safety – real and perceived, and being able to distinguish between those two is empowering and releases you to fully get on with the work at hand.

But not everyone sees it that way…

Leaders will often recognise the threats to personal safety or brand reputation when reviewing their service offerings – and their conduct. It’s not uncommon for senior leaders to suffer from “paralysis by analysis”, much to the frustration of their team, as programs or services are cancelled out of fear or public opinion.

In Fort Worth, Texas, we saw first-hand how it is possible to deliver your work in such a way that people – colleagues and customers – take responsibility for themselves, know the risks at hand and trust that experienced “cowboys” will be steering the “herd” and driving your “vision” forward.

We were strangers on the sideline here in Fort Worth and had no structured reason to feel safe yet we did. We respected the surroundings and the history. We didn’t fight with the Cowboys or the cattle. Instead, we observed, were very aware of our surroundings and trusted those in front of us to LEAD us.

Take a few minutes to watch my video on this and challenge your team to break through paralysis by analysis, and let go of fear this month to embrace the dignity of risk and be bold!

 

Dignity of Risk & a Pioneer Spirit eNewsletter with Tarran Deane www.tarrandeane.com leadership speaker, executive coach, female speaker, author, MC, conference keynote speaker.png

 

I’d love to know what you took away from this video?

Here’s to your leadership success,

Tarran Deane

Want to know more about how Tarran & the Team can help?

Visit www.tarrandeane.com/corporatecinderella

 

 

 

 

 

 

 


PO Box 3962 Burleigh Heads Q 4220 Australia. +61 (0)417 654305 
Tarran Deane | Corporate Cinderella Leadership Development Company
Leadership Keynote Speaker | Executive Coach | MC | High Stakes Facilitator
Change & Workplace Culture Consultant | Education, Training & Online eCourses | Onsite Events and Professional Development

We Help Leaders & Event Organisers across Australia | New Zealand | Singapore | Malaysia

How to Use Canva to Create Graphics that Position Your Brand & Communicate Your Message as a Leader in Your Field _ Host Tarran Deane Professional Speaker, Leading Change Consultant & Author

[Video] How to Use Canva to Position Your Brand and Communicate Your Leadership Message with Tarran Deane

[Video TeleClass] Leading Change, Influencing Others, Positioning Your Brand or Creating a Movement is Enhanced When Your Leadership Embraces Different Modalities to Get Your Message Across.

Working for one of Australia’s key banks many years ago, I had the privilege of communicating a change message across 17 branches and witnessed at the time how the same message can be heard, understood and implemented by the majority of people, but still miss the mark with others. I learnt here, the different learning styles people have and how that impacts their ability to process information and implement actions.

That’s a large reason behind why I love using Canva as a regular part of my delivery methods.

The other reason, I just love the interface and ease with which we get stuff done. No convoluted, time-consuming outsourcing for simple tasks. We just do it inHouse. Oh, and for the big stuff, I still definitely go to the experts, like my friend Russell Pearson at Crimson Fox Studios in Melbourne. One clever branding guy!.

With my executive coaching, leading entrepreneur and speaker clients reaching out to ask me how I do what I do, I recently hosted this Teleclass on “How to Use Canva to Position Your Brand and Communicate Your Leadership Message”

 

You Can Watch It Here: 

 

^Click on Video Above to Play

 

[Video] Duration: 59 Minutes | Open Your Computer and Play Along or Watch on Your Phone and then Click the ‘Send or Save to My Phone Screen’ to Come Back and Watch Later. 

Want to Watch Faster?

You Can CLICK on the Youtube COG Settings Wheel on the bottom right of the video, and Select a Faster Viewing Speed if You’re Short on Time and Big on Focus.

Summary of What We Cover: 

  • Once You Login Create Your Design
  • Your Creations on the Front Home Page and How to Name Them
  • Setting Up Album Folders & Uploading your Own Photos
  • How to Use Chrome Plugin ‘Eye Dropper / Color Picker’
  • How to Use and Modify Canva Templates
  • How to Create a Style Guide for Your team
  • Case Study – Tarran’s Youtube thumbnails
  • Check out Tarran’s “Signature 7 Leadership Framework” for planning out your work week. (Infographic can be downloaded at https://www.tarrandeane.com/signature7leadershipinfographic/)
  • Share this MEDIA with your friends and let’s help more leaders lead

 

This has been another #TarranTeleclass 

Canva - Now see what it looks like on the laptop version - Youtube Banner_opt by @tarrandeane #Leadingonline #online #Leadership

How to Set Up Your Youtube Banner with Canva When You Want to Lead Change Online

Do you have curb or even kerb appeal online? “Location, Location, Location!” they cry in real estate and your online real estate is no different. Here’s how you can set up your Youtube Banner with Canva when you want to be positioned as a Leader Online!

Did you at one time complete a work personality profile that revealed you maybe weren’t as creative as you thought you were? Have you avoided Youtube and other creative outlets?

  • Are you nervous because you don’t have a design budget, let alone a concept layout?
  • Are you new to designing or think that’s the marketing departments’ job?
  • Are you frustrated because you don’t know the SIZE of the Banner you need?

You know these are little problems that can be fixed right? Let’s challenge some of that status quo and you’ll be setting up your Youtube banner in no time!

 

In this #QuickTip you’ll need to have:

  1. a Youtube channel account
  2. knowledge of the required SIZEs for social media. You might find this Cheat Sheet helpful, if you want to design other for other platforms
  3. a Canva account
  4. some of your own photos – professional or organisational ready to upload
  5. Review the results and appearance on different devices so your head isn’t cut off!

 

Do These 5 Steps and You Can Create Something Like This:

Okay, here’s the finished product: Note I have used optimised or Low Res images for this blog post. Originals are High Res.

 

Canva - Want to avoid your head being cut off? Create a border around the image template and centre your images in the centre alignment using #Canva Youtube. This quick tip is brought to you by TarranDeane.com #online #leadership

Creating a Youtube Banner or Channel Art? Want to avoid your head being cut off? Use Canva and create a border around the image template and centre your images in the centre alignment using #Canva Youtube. This quick tip is brought to you by TarranDeane.com #online #leadership

 

Here’s the How-To in 5 Easy Steps:

  1. Youtube channel account.
    Have you got one? The company got one?- If you don’t have one, set yourself a 90 day goal to get cracking and have your own Youtube Channel up and humming within the next 3 months.
    – If you DO have one, how well is it being utilised? what simple changes could you make using a Banner [also known as Channel Art or Header]Read this to learn the difference between a personal or branded channel account

    How to set up a Youtube Channel using a Google Login. See how I'm logged into my Google Account? Then simply click on the red Yotube icon to begin by Tarran Deane #online #leadership

    How to set up a Youtbe Channel using a Google Login. See how I’m logged into my Google Account? Then simply click on the red Youtube icon to begin by Tarran Deane #online #leadership

  2. Need to knowledge of the required SIZEs for social media. You might find this Cheat Sheet helpful, if you want to design graphics for other platforms

    Download (PDF, 151KB)

  3. a Canva account – Create it and login. It will then open up at the “Create a Design” homepage

    Create Your Canva Account & Login. Notice the PLUS sign on the top right hand? Click this to open up more template size options- by @tarrandeane #Leadingonline #online #Leadership.png

    Create Your Canva Account & Login. Notice the PLUS sign on the top right hand? Click this to open up more template size options- by @tarrandeane #Leadingonline #online #Leadership.png

     

    Then click on the PLUS + sign, scrolling down:

    You've clicked on the PLUS sign and scrolled down the page. Now you can see the Social Media & Email Headers. Select Youtube Channel Art and Voila! Click and begin designing by @tarrandeane #Leadingonline #online #Leadership #canva #howto

    You’ve clicked on the PLUS sign and scrolled down the page. Now you can see the Social Media & Email Headers. Select Youtube Channel Art and Voila! Click and begin designing by @tarrandeane #Leadingonline #online #Leadership

     

  4. Have some of your own photos – professional or organisational – ready to upload instead of using stock photos and you’ll save on licensing fees.

    – Remember if you do purchase images, save your invoices as proof of the purchase if you’re using them for commercial use inc. blogging

    FYI: Tarran’s layout theme was achieved by selecting: 
    Elements on LHS > then GRIDS. That’s how I was able to upload 7 distinct images

    Create your Youtube Banner, upload own images or logo Leave a border on the top and bottom to allow for devices Save the file name with the size Upload to youtube - Tarran Deane #Leadingonline #Howto #online #Leadership #professionalspeaker @tarrandeane #changemanagement

    Create your Youtube Banner, upload own images or logo Leave a border on the top and bottom to allow for devices Save the file name with the size Upload to youtube – Tarran Deane #Leadingonline #changemanagement #communicationstrategies
    #online #leadership


    Bonus Tip:

    (a) You may need to make the file size smaller for uploading to WordPress. I use this free tool by Web Resizer to achieve about an 80% smaller file. This leads to faster load times on the website and a better viewer experience.

    (b) Make sure you add YOUR metatags to you image file name when saving for SEO purposes and then google will also index your images with higher result. Clever huh? See how I did it in mine in all the images I have included in this article?

     

  5. Review the results and appearance on different devices so your head isn’t cut off!

    Okay, so how does it look?

    5.1 Finished product from Canva looks like this:

     

    Canva - Want to avoid your head being cut off? Create a border around the image template and centre your images in the centre alignment using #Canva Youtube. This quick tip is brought to you by TarranDeane.com #online #leadership

    Canva – Want to avoid your head being cut off? Create a border around the image template and centre your images in the centre alignment using #Canva Youtube. This quick tip is brought to you by TarranDeane.com #online #leadership

    I’m happy with that, but let’s check the quality when it appears on Youtube and other devices.

    5.2 On my laptop Youtube it looks like this: 

    Notice how it has lost the top and bottom borders? If we didn’t have them then you’d likely see my head cut off! Additionally, if you have completed your Channel Profile with your website and social media links they’ll appear as an overlay on the bottom right of the official Youtube Channel. It happens by default. This is why we don’t put text on the right handside.

    Canva - Now see what it looks like on the laptop version - Youtube Banner_opt by @tarrandeane #Leadingonline #online #Leadership

    Canva – Now see what it looks like on the laptop version – Youtube Banner_opt version by @tarrandeane #Leadingonline #online #Leadership #communicationstrategy #changemanagement #professionalspeaker

     

    5.3 On my iPhone 6 Youtube looks like this:

    Okay, see this: we’ve lost an image on the left and right, reducing the columns from 7 to 5 and the round thumbnail now covers some of the banner.

     

    Youtube Banner made by Canva Now how does it look on the iPhone 6 Youtube upload by @TarranDeane #corporatecinderella #online #Leadership #professionalspeaker #changemanagement #communicationstrategies .png

    Youtube Banner made by Canva: Now how does it look on the iPhone 6 Youtube App once uploaded?
    Play around with the image until you’re happy it represents you well and gets your message across. This ‘How-To’ Blog is brought to you by @TarranDeane #corporatecinderella #online #Leadership #professionalspeaker #changemanagement #communicationstrategies

     

    You and I know the power of window shopping and drive-by’s, even in the online space. Leading change and being being an influencer requires us to understand the pull marketing of kerb appeal and the unique positioning it offers new, prospective and current clients – internal and external – who want to come live in your neighbourhood. Let’s make it easy for people to know, like and trust us.

    Let’s step up our efforts!

    So that’s it for this quick tutorial! Come follow me on Youtube right HERE as I begin focusing more the branding of this Channel.
    Check Out Other Tutorials on Our PlayLists

  6. Our next focus will be to build brand consistency and develop Youtube Thumbnails for each of the videos already uploaded on our Corporate Cinderella ChannelSee you online at www.Youtube.com/user/corporatecinderella 

 

 

 

B. Bosses – An Extract from The Alphabet Principle: Your A-Z Guide to Being a Compelling Leader by Tarran Deane

B. Bosses

n. Bosses: individuals who are usually the immediate supervisors of a number of employees and have certain capacities and responsibilities to make decisions – the term itself is not a formal title and is sometimes used to refer to any higher-level employee in a company, including a supervisor, manager, director or the CEO.^1

 

A good boss makes his men realise they have more ability than they think they have so that they consistently do better work than they thought they could.

– Charles Erwin Wilson

Movies such as Horrible Bosses portray narcissistic, indulgent people using manipulation and intimidation to fill their own insecurities or workflow demands. Thank goodness I’ve never encountered one of those.

Brave Leaders

If you want to have an impact and get the job done, then you do have to make the tough calls, expect more from your people and rally the troops. Consultation does not abdicate decision-making. This in itself is enough to cause friction within even the healthiest workplaces! Navigating this tightrope can be tricky – and alienating.

 

Some of the Bosses I’ve had the privilege of working with demonstrated all or part of the following traits:

 

The Rule of 3-by-3

Compelling Bosses demonstrate a three-fold capability: Character, Commitment & Competency

  1. Character + Likeability + Lifestyle

In my first full-time job working at a regional branch of a major bank, I had three bosses. Boss A damaged me with inappropriate remarks in the stairwell and a hand that lingered too long. That was topped off when I saw him barefoot with hanging toenails walking through the local shopping centre. He had no self-respect and he’d shattered my perception of what a boss should be.

Boss B thought it was cool, last thing on a Friday, to have me put away a tray in the giant strong room, then close the door and spin the combo with no light on. I had no idea there was a light switch or a phone inside. I cried out and he laughed thinking it was the funniest joke.

And there was Boss C who was normal and not ‘out there’. He was reasonable and left you feeling ‘safe’ as you learned. He is one of the reasons I do what I do.

  1. Commitment + Networks + Legacy 

Going the extra mile is part and parcel of most jobs. In some countries, a maximum number of ‘ordinary hours’ you can work across a month is legislated to protect the rights of workers. In reality, life is a shifting canvas of trends and seasons. You’ll need to be here, be there, turn up and turn on to connect with people and nurture relationships.

  1. Competency + Financial Intelligence + Outcomes

Upskilling through formal and informal education, internal or external mentoring and coaching will prepare you to lead your team through different seasons. Love your stats, explore what they mean, quantify what you need and work the plan to achieve the outcomes that will move you closer to your goals.

There’s something compelling about a leader who is across the Rule of 3-by-3!

 

Imagine if your team and colleagues were all on the same page? Grab Your Copy of Tarran’s Book “The Alphabet Principle: Your A-Z Guide to Being a Compelling Leader” When You Order it Here!

 

Accountable.me

Typically, the ‘buck stops here’ with bosses. Whatever the title is on your payslip, the burden of leadership remains whether you are a supervisor, manager, pastor, doctor, builder, farmer, CEO, duty nurse, owner, teacher, principal or SME owner.

Learning how to maintain transparency and honouring commitments while zig-zagging between workflow, boundaries and the life outside is all part of the excitement. Engaging with a trusted colleague, industry mentor or external coach can go a long way to help you debrief, frame your thinking and correct your course when needed.

 

Spare a Thought for Your Boss

Bosses are people first and foremost. Until we’re ready to walk in their shoes, we should do everything we can to fulfill our responsibilities as a positive member of their team. Respect their role, make a point of getting to know them and be a proactive, positive resource for them.

 

Seek to Understand, Rather than Be Understood & Be a Good ‘Follower’

If you’re not gelling with your boss despite your best efforts, or if the nature of the work or the direction in which they are leading the business is unreasonable, then follow the existing policies and procedures to reconcile or leave. Take responsibility for You Inc. and move on.

Life’s too short.

By the same token, be patient, chat with a trusted friend or colleague and gain a little perspective before it goes too far.

The 2020 environment of rapid change, increasing use of AI and high-speed pressures on start-ups are placing real demands on founders and teams. If you have been used to working in mainstream environments or industries over the past 20-30 years you may come face to face with discomfort and demands for better performance and an innovative, driven approach to sales.

 

If You’re the Boss, Then Be a Good One

Authority used wrongly – You’re the boss so don’t lord it over people. It is not about control or intimidation. It should be about serving one another, in love, using every available attribute to make a difference on the planet.

The jobs we fill do not determine our worth. Be aware of finding the right balance between being task-focused and people-driven.

Authority used rightly You exercise consultation and inclusivity as appropriate. You demonstrate clear boundaries. You don’t shy away from the tough calls. While you ruffle some feathers, your workplace is the right place for you and if you have up-line support, then you feel safe to make the tough calls, knowing you are backed.

Role status – Your title and society status doesn’t guarantee popularity, loyalty or respect. In High Society, Grace Kelly’s last film in 1956 before becoming the Princess of Monaco, her character Tracy Samantha Lord endearingly, if somewhat naively, asks, ‘Everybody loves me, don’t they?’

Obviously, Tracy has not taken the time to consider how others see her beyond her socio-economic standing and family name. In your workplace, if you’re gaining your value from your title or perceived status, then it’s not sustainable. Like Tracy, you may need a few friends to challenge your awareness of self and others.

You will probably polarise your colleagues and team from time to time. That’s the nature of disruption and promoting accountability. It’s not unreasonable to want your colleagues to show up, turn on and do the work.

 

Imagine if your team and colleagues were all on the same page? Grab Your Copy of Tarran’s Book “The Alphabet Principle: Your A-Z Guide to Being a Compelling Leader” When You Order it Here!

 

Care enough to confront – Have robust conversations with one another. Distinguish between attacks against people versus the pursuit of clarifying practices and processes before taking the criticism personally.

Not everyone will understand you – shocking, isn’t it? Well, it can be pretty crazy. Work with a mentor or a coach to keep a clear perspective and reveal any blind spots you may have.

Tough calls – As a boss, I’ve had to make decisions that not everyone agreed with and some that I wish I could have avoided. I’ve rolled out corporate objectives after rigorous debate behind closed doors with senior colleagues and I’ve challenged staff to grow and be accountable for their actions.

In one role, leading my region through redundancies, program closures and expansions, I leveraged my networks, worked with an executive coach, used creative problem-solving, extended reporting deadlines, challenged innuendo and gossip, had the courage of my convictions, stopped rescuing people, reassessed the culture of the organisation, reflected on what I’d learnt, what I’d contributed and those I admired, before giving myself permission to walk away.

That’s a tough call when you’re loyal.

If you’re finding the season you’re in as a leader a little tough, then put some external support strategies in place, test your communication strategies, tweak a few things and make sure you’re accountable to have a good work-life balance!

Leading Millennials & Centennials

If you’re leading a generation of Millennials and Centennials, then stay clear on your values and organisational alignment. Be consistent with your behavioural expectations. Use language and interactive training sessions that share the big ‘WHY’ and bring them on the journey with you. To be compelling is to captivate and promote unity and action across all generations within the workplace.

I’ve worked with some great bosses and some not so great. I’m a mum and a step-mum to four women. I am inspired by some of the bosses my girls have had and absolutely aghast at some of their others.

I have seen high school leavers burn out because of unrealistic expectations from a fast food restaurant that would have 18-year-olds wake at 3am to start at 4am without any training on how to adjust to shift work.

I’ve seen ‘pop-up’ shop owners in shopping malls refuse to provide 18-year-olds with a break during a 12-hour shift. The kids are fearful they won’t be offered further hours so they don’t make a fuss.

As parents, we want our children to have good boundaries and to develop their negotiation skills. We also want employers to uphold the laws of the land and honour their team members with appropriate care and mutual respect, not only because it is the law but because it is the right thing to do!

In 2016 and 2017, Mr Marsh pursued Australian company Bakers Delight to address their unfair Certified Agreement after his daughter brought to his attention the pay rates she and many under-18s were receiving.^2

The courage of Mr Marsh’s convictions and willingness to step into the debate with the company generated national media attention and public outcry which led to a report in The Age highlighting the company had agreed to remove the Certified Agreement.5

 

Imagine if your team and colleagues were all on the same page? Grab Your Copy of Tarran’s Book “The Alphabet Principle: Your A-Z Guide to Being a Compelling Leader” When You Order it Here!

 

Fruits of the Spirit | A Counter-Cultural Way to Lead if You’re Combining Faith and Works

Written about 2000 years ago in the Letter to the Galatians, the country of modern-day Turkey, Paul the Apostle shares the Fruits of the Spirit. It’s a list of qualities not often associated with job descriptions of aspiring leaders and C-suite executives, yet they are the very same character and behavioural traits that enduring influencers embody.

The qualities are: love, joy, peace, forbearance, kindness, goodness, faithfulness, gentleness and self-control.^3 Which one could you demonstrate more of to be compelling and maintain long-term perspective?

  • Love – Look for the gold in every person. You’ve likely heard the verse at weddings.

 

  • Joy – Look for it in the pursuit of your long-term Don’t get hung up on the short-term problems.

 

  • Peace – This comes through the hope and trust that it is all going to turn out well.

 

  • Forbearance – Patiently hang in there with others and lean on your faith because heaven knows sometimes you just need an extra bit of help!

 

  • Kindness and Gentleness – Seek to understand one another with gentleness, sincere love and truthful speech.

 

  • Goodness – Boldly do good towards all people and have the faith-filled mindset that goodness follows you.

 

  • Faithfulness – A consistent belief and trust in God, during every season of your leadership, which inspires confidence and dependability in others.

 

  • Self-control – It’s about more than not losing your cool and avoiding conflict. Rather, it is to be caring enough to confront with diligence, virtue, knowledge, boundaries, endurance, godliness, brotherly kindness and love.

 

Consider doing a weekend word study on each of the fruits. Go back to the original Greek and Hebrew meanings to explore their relevance to you and how you lead.

 

Wish your boss was different? Or your staff were better? Maybe, just maybe we could all be better versions of ourselves. Grab Your Copy of Tarran’s Book “The Alphabet Principle: Your A-Z Guide to Being a Compelling Leader” When You Order it Here!

 

Your Boss Checklist

 

  • Communicate the ‘WHY’: use different mediums to reach the various players.
  • Care for your people: know what’s important to them, have regular check-ins, look for the opportunities to hear what’s working well and find out if they may be up against something unfamiliar. Believe the best in them.
  • Be accountable: get a coach! Pay for it yourself or seek input from your employer. Professional development may be a tax deduction on your annual income return so check with your accountant.
  • Stop solely relying on emails: guard against the overuse of technology. Pick up the phone and talk to people or see them face to face. Why? Your team members may feel more valued when you do.
  • Check your boundaries: switch off that technology at a set time each evening and don’t turn it on again until a pre-arranged time the next morning. If you’re on call, develop your own personal boundaries regarding accessibility. You do not want that message light flicking at you or your spouse during those midnight hours!
  • Make diary notes: backup what you say in phone calls by using a quick diary note. Use the voice memo function on your phone and email it to yourself or your PA. Don’t over complicate things.
  • Share the load: ask for help when you need it. Don’t be a martyr by taking it all on. Expect everyone to grow during a period of expansion.
  • Review your ‘fit’ for the role: are you growing with the position and the changing requirements?

 

Are you in agreement with the direction of the business? Are you role-modelling unity and inspiring your team moving forward? Are you able to have robust conversations and respectful debate without fear?

 

Be compelling: be someone they know, like and trust.

 

Imagine if your team and colleagues were all on the same page? Grab Your Copy of Tarran’s Book “The Alphabet Principle: Your A-Z Guide to Being a Compelling Leader” When You Order it Here!

 

Footnotes:
^1.Business Dictionary, boss, http://www.businessdictionary.com/definition/boss.html

^2. Toscano, N. & Danckert, S., 1 January 2017, ‘Bakers Delight faces legal challenge over wages’, The Age, http://bit.ly/TAP-UnfairCertifiedAgreement

^3. New Testament Galatians 5:22–23 (NIV) Leading with Faith in Action. Combining Faith and Works

 

 

 

 

ABOUT THE AUTHOR

 

About the Author- Tarran Deane the Alphabet Principle Your A-Z Guide to Being a Compelling Leader for Real Life at Work - Speaker, Keynote COnference Speaker, PCO Speaker, MICE Speaker, Bureau Speaker, Associations SpeakerTarran Deane is the Author of “The Alphabet Principle ~ Your A-Z Guide to Being a Compelling Leader, for Real Life@Work”. With executive and leadership experience, covering more than 41,000 hours, across human services, workforce planning, associations and peak bodies, along with banking and tourism, Tarran has spoken at conferences and events in Australia, New Zealand, Asia and the United States of America, on strategic and operational elements of Leadership, Communication, Change Management, Diversity, Inclusion and Engagements.

As a wife, mum & step-mum, Tarran loves the tapestry of family life and recharges by serving others, chilling out and racing her Ducati 800 Monster through the hills of Northern NSW.

 

 

How you lead people impacts them. Lead them well. Your Copy of Tarran’s Book “The Alphabet Principle: Your A-Z Guide to Being a Compelling Leader” When You Order it Here!

A. Authentic – An Extract from The Alphabet Principle: Your A-Z Guide to Being a Compelling Leader by Tarran Deane

A. Authentic Leadership

 

adj. AUTHENTIC: not false or copied; genuine; real; reliable; trustworthy; having the origin supported by unquestionable evidence; entitled to acceptance or belief because of agreement with known facts or experience; authenticated; verified.1

 

When we speak the seed of value over the lives we are entrusted with, a root of quiet confidence begins its journey of conviction into the battlefield of the mind. The seed is watered, valiantly breaking new ground in the face of discouragement and word storms. The leader emerges to stand not in the shadows cast by others, but rather to turn her own face to the sun, certain of her place in the world.

– Tarran Deane

 

Just Who Are You?

The rise of social media has led to a shifting of real and perceived authenticity. People post with certain filters. They’re now able to tag the topic and context of their post in their personal profiles. As workplaces are increasingly disrupted by automation and shifting goal posts, the leader who has a clear sense of his or her identity and is able to articulate it with word and deed.

 

As a compelling leader, you can inspire your team, tribe or community by providing opportunities to others to:

  • understand individual strengths and inspire personal accountability
  • promote unity and share the vision
  • require peak performance and set clear expectations
  • rejoice in the outcomes
  • honour the role of family in the life of the team.

 

Oh, Have You Got Your Copy of Tarran’s Book “The Alphabet Principle: Your A-Z Guide to Being a Compelling Leader” Yet? Click Here to Order a Copy for You and a Colleague!

 

Strip Back the Layers

It takes significant courage to lead from a clearly-stated values position in mainstream organisations. Those who do set themselves apart from the competition are fine with knowing they risk polarising some folks at work and in their target market.

So, get your brave on. Step into a higher level of personal satisfaction. Encourage your people to identify their values and take responsibility to genuinely declare the company principles or values as ‘this is how we do things around here’. is possible to be a compelling leader who has a clear vision whether you wear a pair of jeans or a pin-striped suit. It is less about what you wear and more about the vision you sow and the difference you’ll make.

Is it possible to be a compelling authentic leader who has a clear vision whether you wear a pair of jeans or a pin-striped suit? It is less about what you wear and more about the vision you sow and the difference you’ll make. Like walking your talk.

 

This takes time. I’ve read excerpts from The Four-Hour Workweek by Tim Ferriss2 and thought at the time that every workplace has its own context. There’s no way I could have cut down my executive hours working in Human Services.

Authentic Leadership doesn’t demand you throw in the towel and join a start-up or ridicule policies and procedures that are their for your protection and quality outcomes for the business.  If you try to fake who you are or your preferred work style, then you may well live on coupons and go around the mountain a few more times before you realise that:

  • work is a noble pursuit and you don’t have to leave your job to be entrepreneurial
  • you may not have to leave your own business and ‘get a real job’ either
  • to serve in the shadows can be more rewarding and influential than being in the spotlight
  • relationships matter – it is important to be kind to one another, set clear boundaries and expect more of each other and yourself.

 

Wouldn’t life be easier if everyone on your team kindly respected each other’s differences and yet came together under ONE Vision? Let’s help you to help them be the best version of themselves. Buy Tarran’s book “The Alphabet Principle: Your A-Z Guide to Being a Compelling Leader” here and we’ll send it right to you!

 

What’s the Alternative?

Often we need someone close to us or with an objective viewpoint who can challenge us if it looks like we’re ‘faking it’ or self-sabotaging. Blind spots, unconscious bias, lack of personal accountability and a readiness to blame are incredibly short-sighted and could exacerbate tensions with family and work colleagues.

If we’re afraid to pull back the layers and shy away from encouraging our people to do the same, then we may begin to see an increase in:

  • workplace conflicts
  • disengaged personnel
  • individual burnouts and mental health issues
  • loss of credibility and influence
  • loss of intellectual property
  • union involvement
  • lack of succession planning
  • loss of top talent.

 

 

Trust through Transparency and Track Record

The case is strong. You’re most compelling as a leader when you’re comfortable in your own skin and committed to learning, giving your best, bringing others on the journey with you, honouring commitments and keeping the lines of communication open.

Your life experience within your community, current industry or volunteer service will continue to shape you. Spend time to reflect on your achievements and celebrate the person you have become. Encourage yourself and be mindful that the person you become in pursuit of a goal is often as important as the goal itself.

Your team will be watching. Sometimes, it will seem like the whole world is watching how you move and respond to changes and confrontations. A lousy attitude hurts your health and limits your opportunities.

 

 

 

If you want to go far and go together, then navigate the tension of likeability while embracing the principle of ‘It’s none of my business what other people think of me’. Your language expresses a confidence of personal conviction and teachability, leading from a position of boldness and humility.

 

Vision – What Are You Aiming For?

Our values become clearer when we’ve come face to face with what we don’t want. Over time, were confronted with the opportunity to become better or bitter. Compelling leaders choose to become better, to develop a thirst for finding the good in other people, to pursue a cause greater than themselves and to delight in the simple things. See chapter V. – Vision.

 

Buy Your Copy of Tarran’s Book “The Alphabet Principle: Your A-Z Guide to Being a Compelling Leader” & We’ll Send it Right to You!

 

Serving One Another – Become Better at It

If I am ever stuck or become increasingly tired and forget who I am and what I’m meant to be doing, then I am too busy in my ‘doing’.

Personally, I get on my knees and read the Good Book. I spend a bit of time reading my favourite passages of the Bible, listening to worship music and recharging my soul and gaining a fresh perspective on the challenges at hand.

 

Your Authenticity Checklist

Here are a few questions to ask yourself. Oh, and they’re great questions to use when you’re coaching a direct report as well.

 

  • What makes you happy or sad?
  • What ticks you off or inspires you?
  • How do you like to process information?
  • How do you like to connect with people?
  • Close your eyes and reflect on the company you Are those people encouraging you to be a better person, personally and professionally?
  • Do you understand why you like to work the way you do? Consider undertaking a work-preference style assessment with an accredited facilitator so you can gain a deeper understanding.3
  • Watch the old movie Runaway Bride and ask yourself, How do I really like my eggs? What sort of woman am I? What kind of man am I? What can I do better? Do I use banter in a harmful manner that erodes another person’s confidence?
  • Create a Timeline of Events and update it Record the date and the nature of your feelings about various key events in your life and the lessons learned.

 

 

 

You can no longer justify yourself by saying, ‘It’s just the way I am!’ or ‘This happened to me when I was younger.’

If you are self-righteous, rude, have a problem dealing with anger and avoid taking responsibility for yourself, then your time is up. You’ve been outed. Get help from your local doctor, healthcare professional or career coach.

Real Leaders understand the impact they have and are wisely responsible AND Authentic.

Be the real version of you on your best day.

 

That’s Authentic Leadership.

 

 

Be the Best Version of You. Buy Your Copy of Tarran’s Book “The Alphabet Principle: Your A-Z Guide to Being a Compelling Leader”. It’s Time for You to Shine and Stand Up for What You Believe In!

 

Footnotes:

  1. Dictionary.com, Authentic, http://dictionary.reference.com/browse/authentic
  2. The 4-Hour Workweek, http://fourhourworkweek.com/
  3. Visit https://www.tarrandeane.com and work with us!

 

 

ABOUT THE AUTHOR

 

About the Author- Tarran Deane the Alphabet Principle Your A-Z Guide to Being a Compelling Leader for Real Life at Work - Speaker, Keynote COnference Speaker, PCO Speaker, MICE Speaker, Bureau Speaker, Associations SpeakerTarran Deane is the Author of “The Alphabet Principle ~ Your A-Z Guide to Being a Compelling Leader, for Real Life@Work”. With executive and leadership experience, covering more than 41,000 hours, across human services, non profits, workforce planning, associations and peak bodies, along with banking and tourism, Tarran has spoken at conferences and events in Australia, New Zealand, Asia and the United States on strategic and operational elements of Leadership, Communication, Change Management, Diversity, Inclusion and Workforce Engagement.

As a wife, mum & step-mum, Tarran loves the tapestry of family life and recharges by serving others, chilling out and racing her Ducati 800 Monster through the hills of Northern NSW.

 

 

 

If You Want Me to Get Naked at Least Tell Me Your Name! How Customer Service Can be Improved in Business & the Health Care Sector [Media Interview]

If You Want Me to Get Naked at Least Tell Me Your Name! How Customer Service Can be Improved in the Health Care Sector [Media Interview] 6PR & Tarran Deane #Mediastable #corporatecinderella #leadershipspeaker #customerserviceIf You Want Me to Get Naked at Least Tell Me Your Name! A Customer Service Story…

“A trip to a medical centre got a listener fired up about customer service and the protocol to approaching those awkward medical procedures that requires us to get naked,” said 6PR’s Perth Tonight Radio Host Chris Ilsley.

CLICK BELOW TO LISTEN >>> As featured on 6PR Perth Tonight with Chris Ilsley & Tarran Deane, Four Principles of Customer Service
00:00 / 13:28

 

 

Customer Service in the Health Care Sector

CEO of Corporate Cinderella Leadership Development Company, Tarran Deane told Chris Ilsley of Perth Radio Station 6PR, the four basic principles of customer service that everyone should follow, with a focus on connection, privacy, dignity and self-leadership

If you want me to get NAKED, please:
1. CALL me by name; please introduce yourself!
2. Be ATTENTIVE – don’t lose the paperwork;
3. RESPOND to your Clients really well. CHECK that everything has gone okay
4. EVALUATE next steps and ways that you can improve your service better.

 

 

 

ABOUT TARRAN DEANE

Tarran Deane Intentional Leadership Speaker, Breakout Speaker, MC, Executive Coach, Change & Trust Consultant #Leadership Tarran Deane Education Training Courses tarrandeane.com/courses #womensleadershipprograms #inhouseprograms #mediacommentator #MediastableexpertTarran Deane is a Workplace Culture & Change expert, with more than 41,000 hours of leadership across diverse industries including finance, tourism, NGOs, disability and small business. Tarran is the author of “The Alphabet Principle ~ Your A-Z Guide to Being a Compelling Leader”  published April 2017. Her second book “Clique” is due for release June 2018.

Thrown into the media spotlight in 2005 Tarran Deane brilliantly handled multiple hot seat interviews with A Current Affair, Talk Back Radio, national & local print media, over community concerns relating to disability respite within the suburbs & Gold Coast City Council proposed zoning changes. 

Tarran’s a keen Ducati 800 Monster owner and Australian Ambassador for the Smart Rider Safety Program. Tarran regularly keynotes in Australia, Asia & the USA. Tarran is an Associate Fellow of the Australian Institute of Management, National Vice-President of Professional Speakers Australia, Director of Gold Coast based Charity Newlife Care Inc. & Founder of Corporate Cinderella Leadership Development Company

Contact Information:

  • Media Interviews – Call Direct on +61 (0)417 654305
  • Schedule a Call During Business Hours – Click Here

 

 

Cliques at work - conflict . tarrandeane.com

Clicky Workplaces: How to Recognise Them and the Impact on Your Health and Do Something About Them.

POSITIVE CLIQUES vs. Negative Clicks

  1. A small exclusive group of friends or associates. Vb. To form, associate in, or act as a clique.[1]
The most important thing to a lot of people is to belong to something thats hip or whatever. To be a part of something thats not society, just a clique. 

– Ric Ocasek

 

There is no doubt that there are some people that you will connect with more easily than others. You’ll gravitate towards them during break times. You’ll enjoy similar conversations and maybe have a fair bit in common away from work.  Some groups form naturally based on personality and common interests or departmental responsibilities. Occasionally, negative groups gather to erode culture and ‘accuse to excuse’.

Cliques aren’t all bad. In some instances, they’re extensions of the positive relationships you formed in the school grounds. You gained a sense of belonging. At work, you have the opportunity to create something pretty special and share a common objective.

On other occasions you may have felt excluded. Rejection is such a torrid emotion and we don’t want anyone experience this kind of bullying.

Are You a  Welcoming Person?

Welcoming people can transform a workplace into a community, a clan or tribe. Members are linked through a united purpose and common focus that goes beyond the individual weaknesses and strengths.

Keith Abraham, Certified Speaking Professional, speaks about building a Passionate Tribe. Allan Pease, FRSA CSP, is the expert on Body Language. The authors of numerous books, both gentlemen impart insightful, practical tips in a down-to-earth manner on how you can build passionate performance [Keith] and increase the effectiveness of communication [Allan].

The Clicky Workplaces: How to Recognise Them and the Impact on Your Health

If you’re in a destructive workplace click you’ll recognise it by the:

  • negative language that is used,
  • the gossiping that occurs about people that aren’t present including colleagues and the mysterious ‘management’
  • meal and break times are extended inappropriately
  • there’s careless regard of company resources
  • the emotional hold that the ‘negative influencer’ will have over you
  • divisions start to occur and one or two people are really feeding it

 

Cliques at work - conflict . tarrandeane.com

If you start to feel any of the symptoms of stress: heart palpitations, headaches, nauseas, or a general unease, you may be finding it difficult to extract yourself from an ‘advancing click.’

Check out the policies and procedures on bullying, review your team development goals, and be confident in aligning your behaviour with company expectations. At the end of the day, the clique is not going to pay your mortgage. Honour your employer and your employment contract.’

Signs of a Healthy Clique Within Your Workplace or Networks

You’ll notice your workplace has a healthy clique if:

  1. people don’t gossip negatively about each other
  2. they believe the best in each other and care enough to confront
  3. team members are in unity behind the vision, mission, and values of the organisation
  4. there’s a willingness to serve one another.
  5. People are demonstrating clear personal boundaries, dignity, and respect
  6. communication channels are clearly defined and utilised
  7. they spur each other on with encourage and back up their words with action
  8. encourage ongoing learning and continuous quality improvement
  9. the workspace is inviting – whether sparse or luxurious

 

How to Find a Positive Clique – The Checklist:

  • Join social networking sites individually and as a company that align with your core values and affiliated industries.
  • Work together to establish regular intentional team building opportunities amongst various departments and areas of responsibility. Engage an external facilitator to run the events
  • Look for instances where individuals are being held accountable for their behaviours if they’re not lining up with the organisational values
  • lnnovation and service are highly prized
  • Find a coach or mentor that will help you be a better leader. Choose a skilled person that you really connect with, who can resource you with practical tips, and coach your conversation skills.

[1] Source: http://www.thefreedictionary.com/clique

 

 

ABOUT THE AUTHOR – TARRAN DEANE

Tarran Deane CEO of Corporate Cinderella Leadership Development Company, Conference Speaker, Breakout Speaker, MC, Executive Coach, Change & Trust Consultant #Leadership #PSA www.tarrandeane.com/alphabet

 

Tarran Deane CEO of Corporate Cinderella Leadership Development Company, Conference Speaker, Breakout Speaker, MC, Executive Coach, Change & Trust Consultant #Leadership #PSA

Buy Your Copy of the Book: www.tarrandeane.com/alphabet

 

S01.E08 Speak-Up & Communicate ~ The Awesome Show #LeadershipPodcast with Tarran Deane & Russell Pearson

The Awesome Show Podcast S01.Episode 08: Communicate & Speak-UP

Ep 08 Season 001 Communciate & Speak-Up _ The Awesome Show Podcast with Tarran Deane and Russell Pearson Subscribe at www.theawesomeshow.com.au

 

In this episode Tarran and Russell discuss Speak-Up and Communicate!

As a leader, how are you having your voice heard? Whether it be to an audience of one-to-one or one-to-many, how are you influencing those around you? Becoming an effective speaker and communicator is a major step to ensuring your message, not only gets across, but is delivered in a more efficient manner. It does so much to build relationship with people, develop trust, solve problems and create meaningful work.

Today Tarran and Russell look at speaking from your ‘platform’ of influence in meetings, around the office, event at home. Why is refining your communication and mastering ‘speaking’ to be a useful tool? And, how do we use it in our daily interactions?

Will you go beyond standard communication courses and develop your ability to Speak-Up as a Leader?

This episode, like every episode of the Awesome Show, captures the warmth, banter and straight forward conversation shared by Tarran and Russell as they draw on their combined skills of the executive and entrepreneur. It’s jam packed with insights for current and emerging leaders!

PLAY >>> Catch this BONUS End of Season Episode right HERE

READ >>> The Transcription PDF [coming soon]

SUBSCRIBE >>> www.theawesomeshow.com.au to future episodes!

TELL US >>> Join us on your favourite social media channel and tell us your key takeaways from this episode! Be sure to use the #LeadershipPodcast #theawesomeshowpodcast hashtags too!

Join us >>> for a practical look at leadership, resources that we’ve found helpful and have your questions answered on…The Awesome Show!

We’d love to know your thoughts and experience!

 

 

ABOUT THE CO-HOSTS: Tarran Deane & Russell Pearson

Tarran and Russell met during an International Leadership Institute Conference in Arizona, during November 2014. They were representing Professional Speakers Australia in volunteer Leadership positions in Queensland and Victoria. Both flat out with work, and loving their spouses and kiddywinks, Tarran and Russell weren’t even sure if they’d like each other! Then they met and a madcap, crazy brother-sister relationship emerged. They came back from the United States with some great ideas, purposefully kept in touch, and launched The Awesome Show as a Pilot Podcast Season for Emerging Leaders.

Since launching the Program and partnering together they’ve both enjoyed a great sense of community, strengthened the bonds between their respective PSA states, grown their businesses, spent time with each other’s family and reached more Leaders together!

Now that’s simply awesome!

Tarran Deane: Speaks and Consults to Executives and Senior Leaders on Change, Connection & Communication to Drive Results from Brisbane – Gold Coast Australia

Russell Pearson: Speaks and Consults to Companies and Organisation on Brand Design and Execution from Melbourne Victoria

 

 

S01.E03 Self Mastery for Leaders ~ The Awesome Show #LeadershipPodcast with Tarran Deane & Russell Pearson

The Awesome Show Podcast S01.Episode 03: Mastering Me | Self-Mastery for Leaders

 

Ep 03 Season 001 of The Awesome Show Podcast with Tarran Deane and Russell Pearson Subscribe at www.theawesomeshow.com.au

 

In this episode Tarran and Russell discuss Self-Mastery for Leaders

Masters of the Self! An ever expanding journey. Sometimes we get so tired of ourselves. I mean, really all the distractions, the responsibilities, the tasks, the problems. It’s enough to make a grown up’s eye’s leak from the pressure of it all.

How do we become the BEST in all areas of our life…OR…is that what it’s really all about? How do we become the best Father, Mother, Wife or Husband?

Today we discuss what it takes to bring out the best in ourselves in this very busy environment and debate the very essence of what self mastery means to us personally as leaders.

Things like boundaries, priorities, core values, not negotiables, delegating, transitioning, peak vs. flow and more.

This episode, like every episode of the Awesome Show, captures the warmth, banter and straight forward conversation shared by Tarran and Russell as they draw on their combined skills of the executive and entrepreneur. It’s jam packed with insights for current and emerging leaders!

PLAY >>> Catch this BONUS End of Season Episode right HERE

READ >>> The Transcription PDF [coming soon]

SUBSCRIBE >>> www.theawesomeshow.com.au to future episodes!

TELL US >>> Join us on your favourite social media channel and tell us your key takeaways from this episode! Be sure to use the #LeadershipPodcast #theawesomeshow hashtags too!

Join us >>> for a practical look at leadership, resources that we’ve found helpful and have your questions answered on…The Awesome Show!

We’d love to know your thoughts and experience!

 

 

ABOUT THE CO-HOSTS: Tarran Deane & Russell Pearson

Tarran and Russell met during an International Leadership Institute in Arizona, during November 2014. They were representing Professional Speakers Australia in volunteer Leadership positions in Queensland and Victoria. Both flat out with work, and loving their spouses and kiddywinks, Tarran and Russell weren’t even sure if they’d like each other! When they met and a madcap, crazy brother-sister relationship emerged. They came back from the United States with some great ideas, purposefully kept in touch, and launched The Awesome Show as a Pilot Podcast Season for Emerging Leaders.

Since launching the Program and partnering together they’ve both enjoyed a great sense of community, strengthened the bonds between their respective PSA states, grown their businesses, spent time with each other’s family and reached more Leaders together!

Now that’s simply awesome!

Tarran Deane: Speaks and Consults to Executives and Senior Leaders on Change, Connection & Communication to Drive Results from Brisbane – Gold Coast Australia

Russell Pearson: Speaks and Consults to Companies and Organisation on Brand Design and Execution from Melbourne Victoria