Course – Workplace Diversity Workshop | Seminar | Training Course

Course Duration 1 Day

With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. Your participants will be able to use strategies for removing barriers and stereotypes, and to encourage diversity in the workplace and even through their community.

The Workshop Diversity workshop will help participants understand what diversity is all about, and how they can help create a more diverse world at work and at home. They will be instructed to use skills such as active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength.

 

Course Objectives | Workplace Diversity Course

At the end of the course participants will be able to:

  • Explain the definition, terms and history of diversity
  • Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives
  • List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community
  • Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength
  • Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination
  • Understand and respond to personal complaints, and develop a support system to manage the resolution process
  • List the steps a manager should take to record a complaint, analyse the situation, and take appropriate resolution action

 

Course Outline | Workplace Diversity

Module #01 Getting Started
Module #02 Understanding Diversity
  • Related Terms and Concepts
  • A Brief History
  • A Legal Overview
Module #03 Understanding Stereotypes
  • Stereotypes vs. Biases
  • Identifying Your Baggage
  • Understanding What This Means
Module #04 Breaking Down the Barriers
  • Changing Your Personal Approach
  • Encouraging Workplace Changes
  • Encouraging Social Changes
Module #05 Verbal Communication Skills
  • Listening and Hearing; They Aren’t the Same Thing
  • Asking Questions
  • Communicating With Power
Module #06 Non-Verbal Communication Skills
  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It
Module #07 Being Proactive
  • Encouraging Diversity in the Workplace
  • Preventing Discrimination
  • Ways to Discourage Discrimination
Module #08 Coping with Discrimination
  • Identifying If You Have Been
  • Discriminated Against
  • Methods of Reprisal
  • Choosing a Course of Action
Module #09 Dealing with Diversity Complaints as a Person
  • What to Do If You’re Involved in a Complaint
  • Understanding Your Role
  • Creating a Support System
Module #10 Dealing with Diversity Complaints as a Manager
  • Recording the Complaint
  • Identifying Appropriate Actions
  • Choosing a Path
Module #11 Dealing with Diversity Complaints as an Organisation
  • Receiving a Complaint
  • Choosing a Response
  • Learning from the Complaint
Module #12 Wrapping Up
  • Summary
  • Your Next Steps

^ courtesy reminder the number of modules that can be covered in a 1/2 program is limited. We’ll work with you to select the most relevant modules for a 1/2 day program in response to the client’s priorities for the participant

Method of Delivery: Workplace Diversity Course

All professional development relating to this course content is delivered by Tarran Deane Education and her team of subject-matter experts, trainers, consultants, executive coaches and professional speakers and may occur as: 

  • Public Seminar – Full or Part Course
  • eCourse | Virtual Learning | Webinar
  • Onsite Face to Face as a Full Day or 1/2 Day Course at your place of business
  • Roadshow or Showcase
  • Conference or Convention Breakout | Workshop by Tarran Deane
  • Conference or Keynote | High level introduction to topic only by Tarran Deane

Please confirm your preferred method at the time of enquiry, prior to booking.

 

Location of Delivery: Gold Coast | Brisbane | Sydney | Melbourne | Auckland and on Request

Ask us about presenting this professional development on location at your venue, an upcoming conference, or enquire about our online self-paced learning options for you, your participants and staff.

This program may also be delivered by us in public and private seminars, tele-seminars, webinars and eCourse formats

 

Who is This Training For:

Executives, Entrepreneurs, Experts, Established Teams, Sales Teams, Emerging Leaders, Graduates, Students

Mergers and acquisitions, significant change, shift in strategic direction, return to work, graduates, government initiatives, volunteers

 

How to Book Your Training Day | Course Name – Workplace Diversity Course

As a starting point we typically allocate Tuesdays on a weekly basis for the running of our full or 1/2 day training and professional development workshops. To confirm our availability to work with you and your team on Tuesdays or at other times, be sure to contact Tarran, Karen, or Charlotte via email or call the number below:

 

 

Contact Details: Course

Email: info@tarrandeane.com

Phone: +61 417 654305

or Scroll down to CLICK on the green “Book a 30 Minute Discovery” button below to schedule a call!

 

 

A Recent Case Study

Assertiveness & Self Confidence Course with Tarran Deane | #communication #negotiation #presentationskills #publicspeaking #seminar #workshop #Keynotespeaker #executivecoach

Case Study: 86 people, 18-30 years, listing 132 fears about communication. Many of their key concerns were centred on self-confidence, wanting the approval of others, loyalty technique and skill. Feedback Tarran received: “I am stunned at how you had everyone up and involved! By far the best workshop I have done in my 7 years of coming to this event and to see the change in that young man – from quiet and self-conscious, to standing at the front of the room with the microphone… wow. Simply life changing for him!’ said Nathan.