Course – Emotional Intelligence

Course – Emotional Intelligence Workshop | Seminar | Training Course

Course Duration 1 Day

Emotional intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions can influence motivation and behaviour. The concepts of Emotional Intelligence have been around since at least the 1900’s, but the term was first introduced by Wayne Payne in 1985.

As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum, but it wasn’t until the publication of Daniel Goleman’s best seller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.

 

Course Objectives | Emotional Intelligence Course

At the end of the course participants will be able to:

• Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
• Understand, use and manage your emotions.
• Verbally communicate with others.
• Successfully communicate with others in a non-verbal manner.
• Identify the benefits of emotional intelligence.
• Relate emotional intelligence to the workplace.
• Balance optimism and pessimism.
• Effectively impact others.

 

Course Outline | Emotional Intelligence

Module #01 Getting Started

Module #02 What is Emotional Intelligence?

• Self-Management
• Self-Awareness
• Self-Regulation
• Self-Motivation
• Empathy

Module #03 Skills in Emotional Intelligence

• How to Accurately Perceive Emotions
• Use Emotions to Facilitate
• Thinking
• Manage Emotions

Module #04 Verbal Communication Skills

• Focused Listening
• Asking Questions
• Communicating with Flexibility and Authenticity

Module #05 Non-Verbal Communication Skills

• Body Language
• It’s Not What You Say, It’s How You Say It

Module #06 Social Management and Responsibility

• Benefits of Emotional
• Intelligence
• Articulate your Emotions Using Language

Module #07 Tools to Regulate Your Emotions

• Seeing the Other Side
• Self-Management and Self- Awareness
• Giving in Without Giving Up

Module #08 Gaining Control

• Using Coping Thoughts
• Using Relaxation Techniques
• Bringing it All Together

Module #09 Business Practices (I)

• Understand Emotions and How to Manage Them in the Workplace
• Role of Emotional Intelligence at Work
• Disagreeing Constructively

Module #10 Business Practices (II)

• Optimism
• Pessimism
• The Balance Between Optimism and Pessimism

Module #11 Making an Impact

• Creating a Powerful First Impression
• Assessing a Situation
• Being Zealous without Being Offensive
• Each participant receives a copy of Tarran Deane’s EMOTIONAL INTELLIGENCE eBook on completion of the Program

Module #12 Wrapping Up

• Summary
• Your Next Steps

^ courtesy reminder the number of modules that can be covered in a 1/2 program is limited. We’ll work with you to select the most relevant modules for a 1/2 day program in response to the client’s priorities for the participant

Method of Delivery: Emotional Intelligence Course

All professional development relating to this course content is delivered by Tarran Deane Education and her team of subject-matter experts, trainers, consultants, executive coaches and professional speakers and may occur as: 

• Public Seminar – Full or Part Course
• eCourse | Virtual Learning | Webinar
• Onsite Face to Face as a Full Day or 1/2 Day Course at your place of business
• Roadshow or Showcase
• Conference or Convention Breakout | Workshop by Tarran Deane
• Conference or Keynote | High level introduction to topic only by Tarran Deane

Please confirm your preferred method at the time of enquiry, prior to booking.

 

Location of Delivery: Gold Coast | Brisbane | Sydney | Melbourne | Auckland and on Request

Ask us about presenting this professional development on location at your venue, an upcoming conference, or enquire about our online self-paced learning options for you, your participants and staff.

This program may also be delivered by us in public and private seminars, tele-seminars, webinars and eCourse formats

 

Who is This Training For:

Executives, Entrepreneurs, Experts, Established Teams, Sales Teams, Emerging Leaders, Graduates, Students

Mergers and acquisitions, significant change, shift in strategic direction, return to work, graduates, government initiatives, volunteers

 

How to Book Your Training Day | Course Name – Emotional Intelligence Course

As a starting point we typically allocate Tuesdays on a weekly basis for the running of our full or 1/2 day training and professional development workshops. To confirm our availability to work with you and your team on Tuesdays or at other times, be sure to contact Tarran, Karen, or Charlotte via email or call the number below:

 

 

Contact Details: Course

Email: info@tarrandeane.com

Phone: +61 417 654305

or Scroll down to CLICK on the green “Book a 30 Minute Discovery” button below to schedule a call!

 

 

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