Course – Social Intelligence

Course – Social Intelligence Workshop: Creatively Delivering Stunning Service Cultures

Course Duration 1 Day

Social Intelligence is about understanding your environment and having a positive influence. Your participants will become more confident in their social situations by learning how to express and interrupt social cues. They will create positive connections and increase their influence during social situations.

Increasing Social Intelligence will provide benefits throughout their professional and personal lives. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give your participants the advantage in their interactions. Social interactions are a two way street, know the rules of the road!

Course Objectives |  Social Intelligence Course

At the end of the course participants will be able to:

• Be aware of our own behaviours
• Learn to be empathetic with others
• Know tools for active listening
• Effectively communicate interpersonally
• Recognise various social cues
• Determine appropriate conversation topics
• Know various forms of body language

 

Course Outline |  Social Intelligence Course

Module #01 Getting Started

Module #02 Increase Your Self Awareness

• Remove or Limit Self- Deception
• Ask For Feedback
• Be Open to Change Reflect On Your Action

Module #03 The Keys to Empathy

• Listening and Paying Attention
• Don’t Judge
• Shift Your View
• Don’t Show Fake Emotions

Module #04 Active Listening

• Attunement
• Don’t Jump to Conclusions
• Shift Your Focus
• Don’t Discount Feelings

Module #05 Insight on Behaviour

• Perception
• Facts vs. Emotions Online Communication
• Listen and Watch More

Module #06 Communication

• Give Respect and Trust
• Be Consistent
• Always Keep Your Cool
• Observing Body Language

Module #07 Social Cues (I)

• Recognise Social Situations
• The Eyes Have It
• Non-Verbal Cues
• Verbal Cues

Module #08 Social Cues (II)

• Spectrum of Cues
• Review and Reflect
• Being Adaptable and Flexible
• Personal Space

Module #09 Conversation Skills

• Current Events
• Conversation Topics
• Cues to Watch For
• Give People Your Attention

Module #10 Body Language

• Be Aware of Your Movements
  It’s Not What You Say – It’s
• How You Say It
• Open vs. Closed Body Language
• Communicate with Power

Module #11 Building Rapport

• Take the High Road
• Forget About Yourself
• Remembering People
• Ask Good Questions

Module #12 Wrapping Up

• Summary
• Your Next Steps

^ courtesy reminder the number of modules that can be covered in a 1/2 program is limited. We’ll work with you to select the most relevant modules for a 1/2 day program in response to the client’s priorities for the participant

Method of Delivery: Social Intelligence Course

All professional development relating to this course content is delivered by Tarran Deane Education and her team of subject-matter experts, trainers, consultants, executive coaches and professional speakers and may occur as: 

• Public Seminar – Full or Part Course
• eCourse | Virtual Learning | Webinar
• Onsite Face to Face as a Full Day or 1/2 Day Course at your place of business
• Roadshow or Showcase
• Conference or Convention Breakout | Workshop by Tarran Deane
• Conference or Keynote | High level introduction to topic only by Tarran Deane

Please confirm your preferred method at the time of enquiring prior to booking.

Location of Delivery: Gold Coast | Brisbane | Lismore | Tamworth and on Request

Ask us about presenting this professional development on location at your venue, an upcoming conference, or enquire about our online self-paced learning options for you, your participants and staff.

This program may also be delivered by us in public and private seminars, tele-seminars, webinars and eCourse formats

Who is This Training For:

Established Teams, Sales Teams, Leaders, Graduates, Students

Circumstances: Mergers and acquisitions, significant change, shift in strategic direction, return to work, graduates, government initiatives, volunteers

How to Book Your Training Day | Course Name – Social Intelligence Course 

As a starting point we typically allocate Tuesdays on a weekly basis for the running of our full or 1/2 day training and professional development workshops. To confirm our availability to work with you and your team on Tuesdays or at other times, be sure to contact Tarran, Karen, or Charlotte via email or call the number below:

Contact Details: 

Email: info@tarrandeane.com

Phone: +61 417 654305

or Scroll down to CLICK on the green “Book a 30 Minute Discovery” button below to schedule a call!

A Recent Case Study